Return Policy
Returns & Exchanges
We
are happy to accept any stock items for exchange or refund within 14
days of receipt of goods, provided the item is returned unused, in it's
original packaging and with the manufacturer's tags still attached.
(This does not affect your statutory rights).
Incorrectly
ordered, or stock items returned will be subject to a 20% restocking
charge. Non-stock/special ordered items may not be returned unless specifically agreed by ourselves beforehand and will be subject to a minimum 20% handling charge.
Damaged or Faulty Goods
Notification
of all guarantee claims are to be made immediately by phone or email
and to be confirmed in writing once a defect is discovered.
Any third party claims can only be met with prior agreement in writing from ourselves and must be addressed accordingly.
Damaged or faulty goods must be returned tous before a refund or replacement can be made.
Guarantee
All goods supplied are guaranteed in accordance with manufacturers/re-manufacturers specification or warranty.